Terms and Services


The terms and conditions stated herein (collectively, this “Agreement”) constitute a legal agreement between you (the “Customer”) and Glistenco Cleaning Services, LLC (the “Company”). By using or receiving any goods or services supplied to the Customer by the Company (together with the website located at https://glistenco.com collectively, the “Services”), and downloading, installing or using any associated software or mobile or tablet application supplied by the Company, the purpose of which is to enable the Customer to use the Service (collectively, the Software ”), the Customer hereby expressly acknowledges and agrees to be bound by the terms and conditions of this Agreement, and any future amendments and additions to this Agreement as published from time to time at https://glistenco.com/pages/terms-and-services.

The Company reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service or Software at any time, effective upon posting of an updated version of this Agreement at https://glistenco.com/pages/terms-and-services. The Customer is responsible for regularly reviewing this Agreement. Continued use of the Service or Software after any such changes shall constitute the Customer’s consent to such changes.

Glistenco cleaning services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Glistenco Cleaning Services, LLC may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time.This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions.

Terms of service and policy apply to any users on our site or anyone making contact with the Glistenco Cleaning Services, LLC organization in anyway or form.

Service Overview

Glistenco Cleaning Services, LLC is a platform through which customers schedule jobs and we provide services. .

Glistenco Cleaning Services, LLC is responsible for performing any of the services requested by you in your service request.

Any disputes between the Customer and a Glistenco Cleaning Services, LLC will be resolved between the Customer and Glistenco Cleaning Services, LLC directly.

Offers, Promotions and Referrals

Glistenco Cleaning Services, LLC may make available to you offers, discounts and other promotions, including our referral programs (each a “Promotion,” collectively “Promotions”). Promotions may expire and are subject to change without notice. Promotions, including payments and rewards received as a result of any Promotion, are nontransferable and cannot be combined with any other Promotion or redeemed for cash. In order to secure jobs for Service Providers using our platform, Glistenco Cleaning Services, LLC offers promotions/discounts and time to time, the Service Provider(s) may be subject to receive payment out of the discounted rate.

Cancellation Policy

Glistenco Cleaning Services, LLC may cancel a for a reasonable cause and the minimum fee will be charged. If cancelled within the grace period displayed, no fee will be due. If our professionals arrive at the job location and are unable to contact you or gain access to the job location they will message and attempt to contact you for 20 minutes, after which you will be charged the minimum fee and the job will be cancelled.

Loss or Damage

If the Customer suffers loss or damage to their property and attributes the loss or damage to our services, we will initiate a claims procedure.

The absolute limit on any damage claim that we accept on behalf of the Provider(s) is $10,000.

Right to Refuse Service

Glistenco Cleaning Services, LLC has the choice to leave upon arrival if the home is in extreme condition or we feel unsafe/threatened. If you book a cleaning online that is not reasonable, such as a cleaning up after a large party, the providers may refuse service on the spot and you will be charged the maximum cancellation fee.

Confirmation

Booking a service online guarantees you a spot for that date/time. You will be contacted by email with a confirmation.

Refunds/Re-Cleans

Any refunds will not be given if not contacted within 24 hours of the cleaning nor will any re-cleans be done if not notified within 24 hours.

Price Adjustments

If the pricing calculator underestimates the price of your cleaning and the condition of your home is much worse than predicted or the professional cleaners are not happy with the price given, we do have permission to either adjust the price or refuse the service.

Use

You have our permission to solely electronically copy and print hard copies of pages from this web site for personal AND/OR non-commercial reasons related to placing an order or shopping with us. Unless we give you written permission in advance, any other use of this web site, its content and its information, including linking or framing to this web site, is strictly prohibited.

User Communication

Glistenco Cleaning Services, LLC is pleased to hear from users and welcomes your comments regarding our products. You alone are responsible for any communication, message, and/or other content that you post, upload, submit, transmit or share with Glistenco Cleaning Services, LLC on this website, by electronic mail or otherwise, including but not limited to, any data, questions, comments, suggestions or the like (collectively "User Communications").

 Assumption of Risk

You acknowledge and agree that there are risks associated with utilizing an Internet-based marketplace for the sale of goods, including but not limited to, the risk of failure of hardware, software and Internet connections, the risk of malicious software introduction, and the risk that third parties may obtain unauthorized access to information stored within your Account. You acknowledge and agree that Glistenco Cleaning Services, LLC will not be responsible for any communication failures, disruptions, errors, distortions or delays you may experience when using the Glistenco Cleaning Services, LLC, however caused.

Glistenco Cleaning Services, LLC takes no responsibility for and will not be liable for any losses, damages or claims arising from the use of the Glistenco Cleaning Services, LLC Service, including, but not limited to, any losses, damages or claims arising from (a) server failure or data loss, (b) forgotten passwords, or (c) “phishing,” spam, viruses, third-party attacks or any other unauthorized third-party activities.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of USA without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of San Diego, California USA in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

Notices

We may send you any notices by email to the address that you have provided. You will be deemed to have received a notice at the time that the email is sent. Please keep your email address information up to date.

Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us at: glistenca@gmail.com

Terms and Conditions last updated on March, 20th 2021.

 

​GLISTEN CO CLEANING COMPANY

1601 India St. #401 San Diego, CA, 92101

Email: glistenca@gmail.com

Phone: (619) 990-8904

 

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